Privacy & Terms
Our Privacy Policy
Privacy Policy
This document sets out the policy of Benzat Holdings Pty Ltd ACN 003 636 548 (Lloyds IGA) relating to the protection of the privacy of personal information. This Privacy Policy covers our treatment of personal information that we collect, use and disclose.
Types of personal information collected
The types of personal information that we collect and hold will vary depending on your dealings with us. Following kinds of personal information, we collect and hold.
- Your personal details such as your name, contract details, identification information, age and gender;
- Payment and transactions details including information about payment card linked to Lloyds card and associate transactions.
- Details regarding participation Lloyds various promotion including time to time car promotion.
- We may not be able to provide our products or services, or make offers to you without your personal information. For example, we may not be able to ensure you are awarded Lloyds points, contact you or deliver your orders
- Any rewards and redemption details applicable to your membership of our loyalty programs; and whether you have a connection with others whose personal information we may collect or hold, for example family members who may be linked to your loyalty program membership;
- What, how and when you buy from us or have expressed an interest in buying from us;
- Your stated or likely preferences, for example whether you may be interested in particular products or promotions.
- We also collect health information from you for the purposes of determining any public liability issues involving you. This information is only used to provide you with those services or to manage such issues.
- Payment information such as credit card or bank details required to provide our service.
You do not have to provide us with any personal information, however if you do not do so we may not be able to provide you with the employment, products, services or benefits you have requested.
How we collect and hold personal information?
Generally, we collect personal information directly from you, such as:
- When you submit information through our website;
- In person eg create an account or when register as Lloyds Loyalty member or apply for Job.
- Take a part of our promotions, competitions;
- In the course of us providing you with a requested product, service or benefit; or
- When you have other dealings with us such as refund or return products and insurance matters.
Why we collect, use and disclose personal information
Most of the personal information we collect and hold about you is from your direct dealings with us.
We will not use your personal information for any other purpose apart than stated below without first seeking your consent, or where authorized or required by law.
We will collect personal information for the following purposes:
- to establish and maintain your relationship with us;
- sending out direct marketing emails or brochures of any kind
- to provide the products or services you have requested from us; or
- to answer any inquiry, you make.
How we store and protect personal information
We store personal information in a combination of computer storage facilities, paper-based files and other records. In so doing, we have taken numerous steps to protect your personal information from misuse, interference and loss, and unauthorized access, modification or disclosure.
Additionally, we take reasonable steps to destroy or permanently de-identify personal information when we no longer need it.
Do we send personal information overseas?
Lloyds IGA Head office hold all electronic information in house and will not transfer your personal information outside Australia.
Other Privacy Terms and limit of the policy
Please see GAP Solutions Pty Ltd collection policy: https://www.gapsolutions.com.au/privacy-policy.html
How you can access your personal information
We will take reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up to date. If your personal details change, such as your address or phone number, please update that information through our website.
At your request, we will provide you with a copy of any personal information which we hold about you, unless an exception under the Privacy Act 1988 applies.
We will promptly acknowledge and investigate any complaint about the way we manage personal information
How to contact us or make a complaint
If you have any questions about this Privacy Policy, if you wish to update information we hold about you or if you wish to make a complaint about our collection, use or disclosure of your personal information under this Privacy Policy, please contact:
The Privacy Officer
Benzat Holdings Pty Ltd
Level 1,340 Bay St, Brighton Le Sands, NSW 2216
We will take reasonable steps to remedy any issues resulting from our failure to comply with our privacy obligations.
Update
We may update this Privacy Policy from time to time. The most current version will be located on our website at www.lloydsiga.com.au, and is also available by contacting our Privacy Officer by email info@benzat.com.au
Last updated 28 November 2019.
Terms and Conditions
Website Usage Terms and Conditions
Welcome to our websites. If you continue to browse and use this site, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Benzat’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Benzat’s’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Level 1, 340 Bay Street, Brighton Le Sands, NSW-2216. Our company registration number is 003 636 548. The term ‘you’ refers to the user or viewer of our website.
The use of this web portal is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is not considering any particular person circumstance and it is subject to change without notice.
- This site is collecting your information through online questionnaires which is designed to be a guide our customer and prospective team member information’s. Benzat Pty ltd does accept any responsibility for the information that you provide to us and assume to true and correct.
- You agree that you will keep the password to the Service secure and ensure that no person other than you logs into the Service using the services.
- You acknowledge nothing in this agreement is intended to give the you any Intellectual Property Rights in material accessed through the Service or any other Intellectual Property Rights of Benzat.
- You acknowledge and agrees that the Data and Services may not be error free.
- Benzat makes no representation and gives no warranty that the Service will contain any particular data, information in any particular way or be available at any particular time; and the Service may not be available from time to time.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements and subject to change without any notice.
- You must ensure that all information entered by you into the Service is always complete and accurate during the Term.
- You acknowledges that Benzat is relying on the completeness and accuracy of your information’s, and if you do not provide complete and accurate information’s, Benzat may be unable to provide the Service.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- This website contains material which is owned by us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. You will not attempt to violate the security of the Benzat Pty ltd website. This includes any attempts to download source code, propagate malicious programs or viruses, or interfere with the operation of our computer systems.
- It is your responsibilities keep your Benzat security details secure at all the time and not share with any other person. If you have any reason to believe that your security has compromised, then contact with us immediately.
- By creating account or by accessing our service, you are agreeing to receive email from us in secure communication tool on your log in as well as your personal email. If you incorrectly receive a message addressed to another person in your Inbox, you must tell us straight away. It is your responsibility to ensure you read all the messages in a timely manner and replay accordingly. We will not take any responsibility if you fail to access in your inbox and that arise any loss due to that.
- It is your responsibility to keep update your details and we are not taking any responsibility if you fail update your details and arise any losses due to that.
- We may lock, suspend or terminate your service at any time.
- Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Benzat Pty ltd assures that your information will be kept private according to our Privacy Policy.
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of NSW. Benzat Pty ltd reserves the right to amend these Terms and Conditions at any time. These Terms and Conditions were last amended on 15/01/2020.
